George Thomas said the inside of his window commonly has an ice build-up like the inside of a refrigerator freezer.
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SPRINGFIELD - "There's no place like home."
Peter Teolis is being sarcastic. He reaches for a cliche to describe his lower Belmont Avenue apartment, but it's only because he and his roommate, George Thomas, find their flat hard to describe otherwise.
The 21/2-room apartment at 76 Belmont Ave. lacks sufficient heat, they say. The heater comes on briefly every four to six hours, and the temperature in their apartment drops into the 30s.
"You wake up and see your window full of ice in your house and you can see your breath, and you're like 'damn! It's so cold' " Thomas said.
The pair has lived in the apartment for two years, and for two winters, they have complained about a lack of heat.
They've complained to the landlord, RR & Co. Realty. They've complained to the city Department of Code Enforcement.
They're due to appear in Housing Court on Friday as part of an on-going dispute with the landlord.
But still it's cold. Unbelievably cold, they said.
They are forced to try to heat the place with a small space heater that frequently shuts down when it is overtaxed. Thomas said they often will use the broiler in the gas stove to help heat the apartment. Yes, he said, he is aware heating an apartment with a gas stove is one of the worst things he could do. A build-up of carbon monoxide could kill them. But the alternative, he said, is freezing to death.
Both Teolis, 53, and Thomas, 37, said the cold - and the lack of heat -- is impacting their health.
Teolis has cancer, a heart condition and has suffered multiple strokes. Thomas, his personal care attendant, has been hospitalized twice in the past two winters.
Last year, he developed hypothermia. A week ago he was treated in the hospital for treatment of pneumonia.
"There's no way this apartment is 65 degrees in the winter," Thomas said.
The living area has a large bay window facing northwest. It appears to be a single-pane storm window. One can feel a draft standing next to it.
And then there is the ice. At the bottom of the window is a layer of solid ice, 2 to 3 inches thick, so thick that it can't be chipped away with a wooden ruler.
"You should have seen it this morning. It was covered, Thomas said. He shows several photos of the same window he took this morning. The amount of ice resembles the inside of a refrigerator freezer
The apartment has one radiator in the living area. On Monday afternoon, it is cool to the touch.
In the bathroom, just off the kitchen, Thomas pulls away small cabinet to show where a radiator used to be. It was removed a year ago and the connecting pipe capped. The steam pipe, running from floor to ceiling, that connected to the radiator feels blazing hot.
In the kitchen is another radiator that they said was installed in July. It has never produced heat, they said, and now they use it as a storage shelf. It is cold to the touch.
"It's there just for show. Just for show," Teolis said.
"There's no heat. Why do you think we have stuff on it," Thomas said.
A spokesman for RR & Co. Realty said the building was inspected Monday morning and the heating system was operational. The 48-unit building as two boilers and each was functioning properly.
"It was extreme weather conditions," he said. "We running all over town, doing the best we can. It's all hands on deck trying to address things and do what we can."
He declined to speak specifically to the concerns of Thomas and Teolis, saying management was aware of their specific complaints over several months.
David Cotter, the deputy director of code enforcement for the city of Springfield, said heating issues are common with multi-unit apartments, especially where the temperature is controlled centrally instead of in each unit.
The state law requires the central thermostat be set to at least 68 degrees from 7 a.m to 11 p.m., and at least 64 degrees between 11 p.m. and 7 a.m., he said.
The trouble is that in big, drafty old buildings, not every unit will have the same heat.
Some will seem hot, some will seem cold and as a result tenants complain.
When his office considers heating complaints, an inspector will go to the specific unit, take a temperature reading, and if it falls below they state minimum, they will contact the landlord about rectifying it.
Thomas said the cost of heat is supposed to be included in their rent $800 rent.
But because they use the space heater and the stove to supplement their heat, they are hit with additional costs in the winter.
"The electric bill is $1,000 just from this," he said pointing at a small space heater. "This thing draws a lot of energy. A lot of energy."
Because they use it so much for heat, the gas bill in the winter is between $300 and $350, he said.
The gas - my God!" Thomas exclaimed. "When we first move in summer, the gas bill was $13 only from cooking."