The hotel offers penthouses for dogs with flat-screen televisions.
Jessie Yanovsky along with her husband Lad, of West Springfield are opening the Pet Hotel Hadley in November. The couple is being aided by her parents David and Linda Wilson of Warren. Jessie Yanovsky said the facility will treat the boarders as guests. HADLEY - Jessie Yanovsky does not refer to her foot-legged friends as dogs or cats when talking about her new Pet Hotel Hadley.
Rather in an interview she referred to them as hotel guests.
She and her husband Lad with the help of her parents David and Linda Wilson of Warren are building what she is calling a luxury hotel for dogs and cats on Route 9 near the Central Rock Gym.
Yanovsky, who has a bachelor’s degree in veterinary technology, owns Every Pet’s Dream in Northampton. She learned that people want deluxe accommodations for their pets.
“It started with my customers,” she said, they told her “We really need it.”
Customers also wanted the shop to provide grooming services. “We have a built in trust with customers,” she said. “They know my background.”
But they couldn’t provide those services at the Northampton space.
The nearly 7,000 square foot space has been designed in a way where “everything is where it’s supposed to be,” she said.
She said they toured similar hotels in the Midwest for ideas and seeing puddles on the floor made them realize they wanted radiant heating so the floors would dry quickly after being cleaned.
The hotel, which costs nearly $2 million including the building and land, will offer four condos for cats with their own filtered air – she said cats can get sick breathing in air from other cats -- and 70 of what she calls suites or dogs. The cat space will be separate from the dogs.
Rooms for dogs range from 3 by 4 for small dogs up to a 50-square foot room that would accommodate two or three dogs from a family.
The rates are $26 to $55 a night and include three hours of day care so dogs aren’t alone all day, she said.
If they don’t like to play with other dogs they’ll get two 20 minutes sessions with a staff person, she said. All dogs get elevated beds and aging dogs will get orthopedic mattresses so they’re comfortable.
The facility will feature doggie daycare for a full or half day, grooming and spa services including facials and the pet shop from Northampton will be relocated into the hotel space, she said.
The facility will also have sprinkler and security systems as well as Web cams – which she called snout-cams - in the larger rooms so pet owners can check in with their pets. The largest rooms, which she calls penthouses, will also have 32-inch flat-screen televisions and they will loop videos for the dogs to watch.
There will also be some form water entertainment, she said. And for those too busy to get there, they’ll offer van service to pick-up and drop off pets to the Northampton and Amherst area and to West Springfield where she and her husband live.
Staff, she said, will be certified in pet cardio pulmonary resuscitation, first aid and they’ll have a behaviorist on site. She welcomes tours. She expects to create five to eight jobs now and up to 15 as the business grows.
“The pet industry is a great industry to be in,” she said.
“They’re children (to some owners.) You’d rather spend money on your pets than buying yourself a T-shirt,” she said.
Yanovsky, 27, grew up in Warren on 50 acres of land and was always bringing animals home. She had more pets than she could count. She has an English bulldog now and her parents have two.
“Our pets our are family members. That’s how we’re going to treat our guests. We’ll strive for them to be happy, we don’t just want to make the humans happy.”
She said the inn should open by Nov. 1.