Highlighting his administration's efforts to enhance broadband access in rural parts of Western Massachusetts, Gov. Charlie Baker traveled to the Berkshires Tuesday to get a firsthand look at how a $1.6 million "Last Mile" grant has impacted local small businesses.
WEST STOCKBRIDGE -- Highlighting his administration's efforts to enhance broadband access in rural parts of Western Massachusetts, Gov. Charlie Baker traveled to the Berkshires Tuesday to get a firsthand look at how a $1.6 million "Last Mile" grant has impacted local small businesses.
Baker, who joined Lt. Gov. Karyn Polito and local lawmakers for a tour of West Stockbridge businesses, told reporters he was curious to hear feedback on how new broadband access has affected their operations and ability to compete.
"One of the reasons we wanted to get this project going and moving quickly was because he had been told by a lot of folks that, both in terms of existing businesses, business development...this was a really important element that just had to get done," he said.
The governor, who also touted the private sector partners working with his administration on enhancing broadband access in the Berkshires, stressed that his goal "is to get everyone wired."
The Massachusetts Broadband Institute, the state agency charged with expanding broadband internet, approved a $1.6 million grant to Charter Communications in August 2016 to upgrade and extend broadband internet in Hinsdale, Lanesborough and West Stockbridge.
The state grant, which was made under the Last Mile Initiative, sought to support upgrading the company's existing cable network to an all-digital network capable of delivering digital TV and broadband to households and businesses in the three Berkshire County towns, according to officials.
It was further expected to help extend broadband and digital TV service to 440 households in Hinsdale, Lanesborough and West Stockbridge that lacked any broadband or cable service.
Joseph P. Roy, of The Floor Store, called the new access to broadband internet "a really amazing thing," saying it has transformed West Stockbridge and helped his business meet with and correspond with clients via the internet, particularly those who own second homes in the Berkshires.
"We would normally never be able to do what most businesses today take for granted," he told the governor.
Stone House Properties Owner Sheila Thunfors, who urged the governor to ensure all towns have access to broadband, said internet access has significantly affected real estate in parts of Berkshire County, with many buyers unwilling to purchase homes with connectivity issues.
"They can't come to their second home and not be able to do what it is they do that allowed them to earn that money in the first place to be a second home owner," she said. "So, it's great that we've got this going, but we've got to get it to all of the towns."
Bob Thibeault, owner of the Shaker Mill Inn, added that small businesses without access to broadband could lose customers to their larger competitors.
"We have 10 rooms, if they're all downloading stuff, the old system would crash and the next time people are deciding where to bring their kids, they're going to go to a bigger hotel," he said. "So this broadband allows us to be competitive it keeps people in town. When they come here, they go the restaurants, they go to the shops, they go to the museums. We all win from this technology. It's been a real good thing for us."
Jim Hallock, the owner of Shaker Mill Tavern Family Smokehouse, meanwhile, said the new broadband has helped enhance turnaround times and cut down on the amount his business spends on utilities.
"I'm down to $300 (a month) and that includes TV, internet and a phone versus about $700 I was paying for all three services," he told the governor.
The expansion of broadband into West Stockbridge, Lanesborough and Hinsdale was estimated to be completed in 18 months and deliver access to 3,400 residential and commercial entities, MBI announced. The total project cost was estimated to be $3.9 million.
Baker's West Stockbridge visit came one year after his administration announced a new strategic pathway for the Last Mile program.
Gov. Baker names new team to head 'last mile' broadband project in Western Massachusetts
The governor's administration announced $4.6 million in grants to support municipal broadband projects across Western Massachusetts earlier this month.